General Terms and Conditions of Purchase

Welcome to the website terms and conditions. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please read through the terms and conditions carefully before placing your order. We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received.

General information:
1.1 We operate the website “Wallpapered” and “” are trading names of Watts and Company Ltd. Registered in England No. 12934. Vat registration number: 239 5109 56 whose registered office is at 7 Tufton Street, London, SW1P 3QE.
1.2 “Seller” /“we” /“us” /“website”/“site” means Watts & Co. Ltd or Wallpapered or We operate Monday-Friday between the hours of 9AM-5PM
1.3 “Buyer”/“client”/“the customer” means the person who accepts the Seller’s written quotation for the sale of the Goods or those written order for the Goods is accepted by the Seller.
1.4 “Goods” means the goods which the Seller is to supply in accordance with these Terms, including wallpaper, canvas and other products.

Basis of the sale:
2.1 The Seller shall sell and the Buyer shall purchase the Goods in accordance with the Seller’s written quotation (if accepted by the Buyer), or the Buyer’s written order (if accepted by the Seller), subject in either case to these Terms, which shall govern the Contract to the exclusion of any other terms subject to which any such quotation is accepted or purported to be accepted, or any such order is made or purported to be made, by the Buyer. No variation of these Terms shall be binding unless agreed in writing between the authorised representatives of the Buyer and the Seller.
2.2 Orders can be placed electronically and securely via our website

Orders and specification:
3.1 No order submitted by the Buyer shall be deemed to be accepted by the Seller unless and until confirmed in writing by the Seller’s representative. Orders shall be accepted by the Seller on a 100% pro forma basis unless otherwise agreed in writing with the Seller.
3.2 The Buyer shall be responsible to the Seller for ensuring the accuracy of the terms of any order (including any applicable specification such as wallpaper dimensions) submitted by the Buyer, and for giving the Seller any necessary information relating to the Goods within a sufficient time to enable the Seller to perform the Contract in accordance with its terms. (Please check your dimensions and visuals prior to signing them off.)
3.3 The quantity/size, quality and description of the Goods and any specification for them shall be as set out in the Seller’s quotation (if accepted by the Buyer). The Buyer shall be responsible for ensuring that the type of product ordered is suitable for the end-use required. Technical specifications and/or recommendations are available on request.
3.4 The Seller reserves the right to make any changes in the specifications of the Goods, which do not materially affect their quality or performance.
3.5 Competition prizes must be claimed within 7 days of winner announcement.

Pricing and availability
4.1 The price of the Goods shall be the Seller’s quoted price. All quoted prices are valid for 30 days only or until earlier acceptance by the Buyer, after which they may be altered by the Seller without giving notice to the Buyer.
4.2 The Seller reserves the right, by giving written notice to the Buyer at any time before delivery, to increase the price of the Goods to reflect any increase in the cost to the Seller which is due to any statutory factor beyond the control of the Seller.
4.3 All prices listed are correct at the time of entering the information
4.4 The Seller reserves the right to change prices of any product at any time.
4.5 Artwork design fees will be based on the specifications of the design required and will be provided by written quotation to the Buyer by the Seller or Seller’s representative prior to commencing any design work.
4.6 Unless otherwise stated, all prices are exclusive of delivery and any applicable value added tax or other sales taxes, which the Buyer shall be additionally liable to pay the Seller.
4.7 All prices include European Union sales tax (VAT) at the prevailing rate but do not include delivery.
4.8 If your order is being dispatched outside the European Union (EU) then VAT will be automatically deducted.
4.9 We do not store credit card details nor do we share customer details with any 3rd parties.

Terms of payment:
5.1 Payment unless otherwise stated shall be 100% pro forma.
5.2 Payment methods accepted include BACS transfer and credit/debit cards. We accept the following cards: Visa, Visa Debit, Visa Electron, Mastercard, Maestro, American Express. Payment is also accepted through Paypal at request. By using Paypal, your financial information is kept private and every PayPal payment is followed by an email confirming your transaction. 5.3 Payment shall be debited and cleared from your account in your chosen payment method upon placement of your order.

Delivery of goods:
6.1 Delivery of the Goods shall be organised by the Seller and paid for by the Buyer. 6.2 Delivery of the Goods will be performed by courier company such as UPS or DHL and will require a signature upon delivery.
6.2 Any dates quoted for delivery of the Goods are made in good faith and the Seller shall not be liable for any delays in delivery of the Goods which is beyond its control.
6.3 If the Seller fails to deliver the Goods for any reason other than any cause beyond the Seller’s reasonable control or the Buyer’s fault, and the Seller is accordingly liable to the Buyer, the Seller’s liability shall be limited to the excess (if any) of the cost to the Buyer of similar goods to replace those not delivered over the price of the Goods.
6.4 If the Buyer fails to give the Seller adequate delivery instructions at the time stated for delivery (otherwise than by reason of any cause beyond the Buyer’s reasonable control or by reason of the Seller’s fault) then without any other right or remedy available to the Seller, the Seller may:
6.4.1 store the Goods until actual delivery and charge the Buyer for the reasonable costs of storage or
6.4.2 dispose of the Goods in the most appropriate way and charge the Buyer for any costs of disposal in addition to the Price of the Goods.

Warranties, refunds and liability
7.1 Under the Consumer Protection (Distance Selling) Regulations 2000 you have a legal right to cancel your order. However this cancellation right does not apply in the supply of Goods custom made to the clients’ specifications. As all our Goods are custom made to the clients’ specification, we are unable to accept returns.
7.2 Subject to the following provisions the Seller warrants that the Goods will correspond with their specifications at the time of delivery.
7.3 The above warranty is given by the Seller subject to the following conditions:
7.3.1 The Seller shall be in liability in respect of any defect in the Goods arising from any specifications supplied buy the Buyer
7.4 The Buyer must inspect the Goods before they are used. Any problems should be notified to us 14 days of you receiving your order.
7.5 The Seller cannot take responsibility for decorators booked in advance of receipt of Goods. Please wait until you have received your wallpaper and checked it before booking your paper hanger
7.6 The Seller is not liable to provide compensation for Goods damaged by being incorrectly applied or hung.